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Frequently asked questions
We offer multiple ways of ordering:
1) Order online at https://www.nogasfactory.com/order-online
2) Order by phone at +1 (647) 411-5828
3) Order by Whatsapp at +1 (647) 411-5828
4) Order thru Instagram at https://www.instagram.com/nogasfactory/
We accept all form of payments whether in advance at the time of placing the order online or at the time of pickup/receipt of order
We take secure credit card payments online through
We also can take cash or credit card payments upon pickup through our phone terminal
We also accept e-transfer at info@nogasfactory.com (e-transfer must be sent and deposited before order pickup)
Because every single order is custom made with care for quality and taste, it takes 1-2 days to prepare. If for any reason you need an order sooner (i.e. traveling, event...etc) we sometime have the capacity of speeding the process but it all depends on the volume of orders at the time. Please feel free to call or email info@nogasfactory.com for any special requests
We provide three pickup points to make things easier for our customers.
Burlington pickup location (1200 Brant St. Burlington, ON):
This location is perfect for anyone coming from Burlington, Hamilton, or Stoney Creek Oakville pickup location (2501 Third Line. Oakville, ON):
This location is perfect for anyone coming from Oakville, or Mississauga
Milton pickup location (1015 Bronte St. S. Milton, ON):
This location is perfect for anyone coming from Milton, or Mississauga
At this time, we do not offer any type of delivery services of our products.
We are exploring the delivery option in the near term through third party delivery services. We value your feedback on this topic at info@nogasfactory.com
We are currently exploring shipping select low-risk baked goods within Canada. Keep looking for when this happens. We value your feedback on this topic at info@nogasfactory.com
We are exploring shipping select low-risk products to USA. We will be placing a minimum order of C$ 250 for this option. If this is something you would like to explore, please reach out at info@nogasfactory.com
